Help & support
We're here by email.
Studiora is an online-only service. The fastest way to reach a person is email — we read and reply to every message.
Response time
Within 2 business days
Usually much sooner during UK working hours.
Common questions
Is Studiora a university or does it grant qualifications?+
No. Studiora is a study-understanding tool. It does not grant degrees, diplomas, credits or certificates, it does not represent any university or examination board, and it makes no promises about grades, exam results or admission.
Can I submit what Studiora generates as my own work?+
No. Studiora is for understanding and revision only. Do not submit generated text as your own work. Restate ideas in your own words and follow your institution's academic-integrity rules. We do not provide ghost-writing, exam help or answer keys for submission.
Are the explanations always correct?+
AI explanations can be wrong, out of date or simplified, and are not academic, legal, medical or financial advice. Formula and calculation outputs are illustrative, not a guarantee of correctness. Always check important claims and citations against the original source.
What happens to material I paste in?+
You keep ownership of anything you paste or upload. You grant a limited licence to process it for generation only. Inputs are cached for up to 30 days and then cleared. We do not use your inputs to train models. You must have the right to use anything you upload.
How does billing work?+
Studiora is a pure subscription in USD. Plans include a monthly topic allowance that does not roll over. There are no credits and no stored balance. Cancel any time and keep access until the end of the current period.
Still stuck?
Send us the details and we’ll help. Use the contact form →
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